Contact Us
One Mailbox. A Human Reads It.
No ticket system, no chatbot, no support tiers. There is an email address, and someone who knows the material answers it within one business day.
How Can We Help You?
Everything goes through one address. Send us an email and it lands in front of a person, not a queue.
support@ppc-profits.comWhat to write about
- You are stuck on something in a course. Tell us which product and which part lost you. Specific beats polite: paste the screen, the setting or the error.
- You want a refund. Reply to your receipt email or write to the address above. Details on the Refund Policy page.
- Account or access trouble. Wrong email on the order, lost password, a product not showing in your dashboard: tell us the address you bought with and we will fix it.
- You have not bought yet and something is unclear. Ask first. If the honest answer is that a product is not right for your business, we would rather tell you that than take your money.
- Agency services or partnerships. Same address. Tell us what the business is and what you are spending now.
What we cannot help with.
We cannot support your Google Ads account itself: billing, suspensions, policy appeals and platform bugs sit with Google, under your own account with them. We also cannot promise a result from a campaign. The Terms say why, plainly.
We will never sell or share your information. See the Privacy Policy.
Response Time
Within 1 business day
Sold By
ROAS Performance LLC
United States
FAQ
Common Questions
Quick answers to the questions we hear most often.
How quickly will I get a response?
A human reads support@ppc-profits.com and answers within one business day, usually sooner. Refund requests are processed within 48 hours.
I need help with a course. Who do I contact?
The same mailbox. Email us from the address you bought with, say which product it is and where you got stuck, and you will get an actual answer rather than a link to a help center.
I cannot get into my account. What now?
Tell us the email address you bought with. Wrong address on the order, lost password, access not showing up: all of it is fixable from our side, and none of it needs you to buy anything again.
Do you offer refunds?
Yes. Every one-time purchase carries a 14-day money-back guarantee. Email us within 14 days and you get a full refund, processed within 48 hours. We may ask one optional question about what did not work, and the money goes back either way.
Can I hire you to manage my Google Ads?
Yes. We offer done-for-you Google Ads management, and the pricing is listed on the services page. If you want a plan built for your business first, book a Campaign Blueprint Session.
Why there is no phone number and no live chat
Because we do not have them. This is a small operation, and email is the one channel we can actually answer well, so it is the only one we offer. We would rather give you one address that gets a real reply than a phone line nobody picks up and a chat widget that routes to a bot.
Still have questions?
Email us directly →